business

Three types of chatbot

Conversation chatbot

According to IBM’s Mitch Mason, who makes a lot of them, there are three types of chatbots: Support chatbots; Skills chatbots; and Assistant chatbots.

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What is AI good for?

Christopher S. Penn

Christopher S. Penn answers the question, ‘What is AI good for?’. He looks at the four knowns and unknowns and helps managers understand where AI might or might not be a good fit for their organisation.

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AI videos for organisations

Christopher S. Penn with a timely set of videos Christopher S. Penn (@cspenn) is one of our marketing heroes. He’s long been a fan of data-driven marketing, and is now a champion for AI in the organisation, working with IBM on showing organisations how they can join the fourth industrial revolution. Here are some of…

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bcr vidcast 109: Creativity and AI

Getty Images 'Panels'

G’day, I’m Lee Hopkins. Welcome to bcr vidcast 109. Three stories to report today: Getty Images uses AI to save busy editors time; Marks and Spencer are going to train 1,000 employees in AI and machine learning; and will AI take your creative job? Getty Images and AI Getty Images has launched a new AI…

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AI and diversity

Diverse voices

Interesting post from We Are Social‘s Chief Strategy Officer Mobbie Nazir recently. In her post, Mobbie argues that women and diverse minorities should be included in the development of artificial intelligence algorithms, including machine learning. As with many things in this world, women are under-represented in the technology space (I would argue under-represented in any role…

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bcr podcast 108: Will AI steal everybody’s job?

better communication results podcast

Episode 108 of the better communication results podcast looks at three topics: AI and the pharmaceutical industry; will AI kill off too many jobs? and three more predictions about our lives and how artificial intelligence and machine learning will impact them.

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bcr vidcast 108: 3 AI and ML predictions

G’day, I’m Lee Hopkins, and this is bcr vidcast edition 108. Three things to consider today: AI and the pharmaceutical industry; will AI kill off too many jobs? and three more predictions about our lives and how artificial intelligence and machine learning will impact them. Firstly: AI and the pharmaceutical industry. Pharmaceutical companies are adopting…

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