A new world of work is upon us

The new world of work is entering the Fourth Industrial Revolution, a world where artificial intelligence, automation, machine learning, big data analytics and cloud technology and of course robotisation are no longer buzz words or jargon

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Three types of chatbot

Conversation chatbot

According to IBM’s Mitch Mason, who makes a lot of them, there are three types of chatbots: Support chatbots; Skills chatbots; and Assistant chatbots.

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What is AI good for?

Christopher S. Penn

Christopher S. Penn answers the question, ‘What is AI good for?’. He looks at the four knowns and unknowns and helps managers understand where AI might or might not be a good fit for their organisation.

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