Archive for October 2018
bcr podcast 116: Grab some time with an AI cultural sensitivity guide
In today’s show: Meet Freddy, the AI engine that enriches customer experience; another company has a go at taming our inbox, this time with AI; think a posting to a foreign country is coming up? Grab some time with an AI cultural sensitivity guide.
Read Morebcr podcast 115: The skills we’ll need for the next 15 years
In today’s show: Artificial intelligence pioneer sees massively expanded need for communication and empathy skills; Avaya Ava: Customer-focused and communication-oriented; and Humans are critical to an AI-driven sales process.
Read MoreWhat AI-based search could mean for business
Widespread implementation of AI into search engine algorithms will drastically change the way businesses optimize their digital tactics.
Read Morebcr vidcast 116: Grab some time with an AI cultural sensitivity guide
Think a posting to a foreign country is coming up? Grab some time with an AI cultural sensitivity guide.
Read Morebcr vidcast 115: The skills we’ll need for the next 15 years
What skills will we need for the next 10 to 15 years? You might be surprised, but one leading researcher and two lecturers at a prestigious school all say the same thing…
Read Morebcr podcast 114: Jobs in the next four years
In this edition of the Better Communication Results podcast: The World Economic Forum releases its look at jobs in an artificial intelligence world; The Centre for Strategic Communication Excellence releases its first report on the state of readiness of the Western world’s business communicators; and Microsoft to continue its strong financial performance because of AI.
Read MoreA new world of work is upon us
The new world of work is entering the Fourth Industrial Revolution, a world where artificial intelligence, automation, machine learning, big data analytics and cloud technology and of course robotisation are no longer buzz words or jargon
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